Basszus, ide kellett volna jönnöm rögtön. Nem is tudtam, hogy ezt is nyomon lehet követni. Csak azt láttam a listán, hogy megérkezett Magyarországra.
Legalább felhívtam volna a DPD-t...
Én csak annyit tudtam, hogy nem érkezett meg. Ebben az eseteben nem értem miért nem ezt írták,mikor reklamáltam.
Köszönöm a segítséget, még megpróbálkozok az eladónál!
Egyébként semmilyen értesítést nem kaptam a DPD-től, hogy hoznának valamit.

Azért bemásolom ide az válaszukat:
Hello Jozsef ,
Thanks for contacting us about Samyang 2x Double Spicy Hot (401646463651). I'm sorry to hear there was an issue with your purchase. I understand that you still not receive the item .
To allow us to proceed, we’ll need you to file an incident report with your local police or law enforcement agency. This confirms that there's been a problem and allows us to continue with the case. Filing an incident report is generally free of charge and is easy to do.

The report should contain the following:
Description of the item Name of the officer filing the reportBadge number of the officer filing the reportIncident report numberStation location (city and state)Station phone number
Once you receive the incident report, please scan it or take a clear digital photograph of it.

You can upload it via this link:
https://ocsnext.ebay.com/ocs/mudcwf?deptName=USMemberResolution

The document uploader is easy to use and contains information on file types and sizes allowed. Please select the General information document type and add SR# 1-239468743739 in the Comments section. This allows us to track your documents and respond more quickly. Once you upload your documents and hit Send, please wait for confirmation that everything has been submitted.

Note that if the police can’t provide you with an incident report, we’ll also accept a police reference number. We’ll need the precinct location, phone number and officer name to accompany this. You can send these details to us by simply replying to this email. Please don't change the subject heading if you do so.

We've placed this case on hold for 10 calendar days to give you time to file and send the report.. We'll need to receive it by December 18, 2019 . Once we receive and confirm the report, we'll close the case in your favor and send you a refund.

If we don't hear from you within 10 calendar days, we'll close the case and you won't receive a refund.

We greatly appreciate the time you’re investing to get this information to us. We look forward to working with you to resolve this case. .


Kind Regards,
Wendily R..
eBay Customer Support