A case nyitása után a következő fogad a megrendelt termékek sorában:

Item not received case opened. Awaiting seller's action.

See case details:
Case Open: Work it outClick for help

Please wait for the seller to respond by Nov 01, 2013.

What you should know:
If you don't hear from the seller by Nov 01, 2013, you can escalate this case to eBay Customer Support.
You can also add a message to the seller or close this case.
The case will automatically be closed on Nov 25, 2013.

Kaptam levelet is az ebay-től:

Here's what just happened:
We're sorry to hear that you haven't received "Termék, amit vettem". You've opened a case, and we've notified the seller that you've requested a refund for the item.

Here's what you need to do next:

Please allow a few days for the seller to respond to your case in the eBay Resolution Center.

If the seller doesn't respond or if you aren't satisfied with the seller's response to your request by Nov 01, 2013, please let us know. On that date, you can escalate your case to eBay Customer Support. A customer support agent will then review your case and get back to you with a decision within 48 hours.

What you should know:

If we don't hear from you by Nov 25, 2013, we'll assume that things have been resolved, and your case will be closed. Note that once a case is closed, you won't be eligible for a refund through eBay Buyer Protection for the item.

Szóval nekem nem világos, hogy elindult itt már valami? Vagy én vagyok türelmetlen és csak várnom kell?