egy kis segítség:

Dear (contact person or company's name):

On (date), I purchased a (name of the product or service, with serial or model number) at (location and other important details of the transaction).
Unfortunately, I have not received the product (or service).

To resolve the problem, I would appreciate your assistance in opening an investigation regarding why the product (or service) has not been received (or performed).

I look forward to your reply and a reasonable resolution in a timely fashion to my problem and will wait until (set a time limit) to contact you again on the progress of the investigation.
Please contact me at my address or by phone at (you home and/or office numbers with area code) or by e-mail at (your e-mail address) with any questions that will assist you in the investigation.

If I don't hear back by (set a time limit) you leave me no choice but to proceed immediate legal action for the return of my money.
Along with the immediate legal action I'll file a complaint with (seller's or company's state attorney general), your state attorney general and a police report with (seller's or company's city, state) police department. I'll also report you at the Internet Crime Complaint Center (IC3), the Federal Trade Commission's Consumer Protection Response Center, and the United States Postal Inspection Service for Mail Fraud (if the fraudulent activity involved the US Postal Service) as well.

Regards,
(your name)
(your address
(your city, state, zip code)
(your e-mail address)

ez egy formalevél, ha baj van és az eladó baszik válaszolni/segiteni!
ezt az eladónak kell elküldeni, a zárójelben lévőket átkell irni a megfelelőre, ez angolul van benne, de nem kell hozzá nagy angol tudás hogy leforditsuk és költöltsük a heléyes adattal!
ilyen levélre az eladók 95% a válaszol, ha nem irni kell valamelyik szervezetnek, amiket belinkeltem!
remélem tudtam segiteni!
további napot!

P4