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• #37414 kymco veterán

  2012-04-12 09:06:53 #37414

  Összes hozzászólása itt Válaszok az összes hozzászólására itt Válaszok erre a hozzászólásra

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  kymco

  veterán

  Korábban írtam, hogy leveleztem a google-lel, mert a purchased állapotot nem tudtam átállítani, hogy megvegyek egy olyan alkalmazást, ami a google play-en fizetős, de más helyen ingyen, de support nélkül juthattam hozzá.
  Most kaptam a friss megoldást a problémámra, közzéteszem:

  Hi there,

  Thanks again for contacting us and for your patience while we've been working on a resolution to the issue you reported.

  We've recently rolled out some changes to the newest version of the Google Play Store app (version 3.5 and higher) that should fix the issue you reported. Once you're running version 3.5 or higher of Google Play, you should be able to update apps if you were having trouble, or if your apps were incorrectly listed as "Purchased" on Google Play, this status should be cleared, allowing you to buy those apps.

  Please note that the "Purchase" status is cleared because the app(s) in question were never bought on Google Play in the first place, which is why you'll be asked to buy the app again. To confirm the app(s) were never purchased on Google Play, you can visit wallet.google.com/manage to see a complete purchase history.

  If you have version 3.5 or higher of the Google Play Store app and you're still experiencing issues with a "Download declined" error, please let me know, and I'm happy to investigate further.

  Not sure what version of Google Play you're running? Launch Google Play on your device, tap Menu > Settings > Build version.

  Warm regards,

  The Google Play Support Team

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