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  • Gawamatsu

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    válasz MaCS_70 #3821 üzenetére

    Más miatt írtam supportnak (Backup Plan hiba) és rákérdeztem a terméktámogatásra:
    Regards the AS6104T:
    Technical support might becom elimited at one point in the near to mid future.
    However, the NAS is still supported by our latest Linux kernel version, this means the NAS will receive all ADM 4.2.x software updates and above for the coming years.
    The AS10 has limited support because of the hardware restrictions (32-bit CPU). That NAS won't receive the latest updates anymore.

    A Backup Plan-nal kapcsolatban olyan hiba volt, hogy W11 22H2-re ha felment a KB5033375 frissítés, akor logonkor dobott egy beazonosíthatatlan hiba ablakot a gép.
    A szitu érdekes, de bővebben leírtam nekik, nem fordítanám vissza:

    Running Windows 11 Pro 22H2 after the latest Windows update (KB5033375) the Backup Plan 2.0.5.6080
    failed just after windows start with:

    Error. An unhandled exception occurred: exception has been thrown by the target of an invocation.

    Uninstalling the mentioned KB5033375 did not solved the pop-up window with the error above.
    Then tried to update to Windows 11 23H2 hoping it is/was a Windows issue, but not, still came after logon.

    Checked all startup apps, each worked, except Backup Plan.
    Right click on the Taskbar item of the Erro and closing it closed Backup Plan. too.
    After uninstalling it, the logon error disappeared.
    Installing the latest Backup Plan v2.0.5.9150 worked, but could not create backup (not NAS, local FTP, other opened the create window).
    Removing it and installing the one which failed worked without the original issue, also could create Backup Plan :)

    So, there was issue with 2.0.5.6080, because of Windows update, then there was with 2.0.5.9150 because of (?) internal app error (?),
    them 2.0.5.6080 worked again.

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