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[I]Dear xxx,

On 10/31/2009 I replied to the email message you sent regarding your PayPal account. As part of PayPal's commitment to excellence, I want to make sure I met your needs in my response. Would you please take a minute to answer a few questions to let me know how I did?

http://surveys2.incontact.com/paypal/link

To respond to our survey, please click on the web address above. If that does not work, please cut and paste the entire web address into the address field of our browser. NOTE: Please respond within five days so that you can provide timely feedback to me, Isabela . AFTER 5 DAYS, THIS INVITATION WILL EXPIRE.

If you wish to take the survey anonymously, click the link below:

http://surveys2.incontact.com/paypal/link

Thank you for your help!

PayPal Customer Support

** An important note from the survey vendor **

In order to process your survey, we must collect personal information from you that are protected by worldwide data protection laws. inContact and its international group of partners are committed to compliance with all laws. We have taken the necessary steps to ensure that we meet the obligations required by country-specific legislation and the EU Directive on Personal Data Privacy. By clicking on the link above you are providing your Authorisation, allowing us to collect, process, access, and/or transport your data to a worldwide website located in Santa Maria USA. This website will be accessible to selected inContact employees worldwide and our client PayPal.

All individuals with access rights have been educated on data privacy laws and the use of personal data, and have signed Confidential Non-Disclosure Statements holding them accountable for compliance.

Your data will be used for the purpose of personalising our content delivery and services to meet your individual needs based on the information provided on our surveys. Our customised approach of providing focused information based on the personal data you provide, will be embraced by inContact and our client PayPal.

inContact will not supply your data to any third party without your explicit Authorisation.

A copy of our Privacy Principles is available for your review. For further information regarding our detailed Global Data Protection Policy, please
click here: http://www.incontact.com/privacy-policy .

For further information on PayPal's Privacy Policy, click here:
http://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside

If you want to be excluded from future surveys and survey correspondence, please click below:
http://surveys2.incontact.com/paypal/link[/I]

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